3CX

Break Free FROM PER-USER PRICING

About

3CX is an open standard IP PBX that delivers complete unified communications, out of the box. Ideal for any size business

Features

Actions arising from an event

Activity Dashboard

Agent interface

Audio calls

Audio/Video Conferencing

Automated Attendant

Automated call

Automatic call distribution

Automatic Transcription

Autoresponders

Calendar management

Call center management

Caller ID

Caller Profiles

Call Forwarding

Call groups

Call Labeling

Call logging

Call recording

Call Routing

Call Scripts

Call Tracking

Call Transcription

Chat and messaging

Chatbot

Chat Record & History

Collaboration tools

Contact management

CRM

CTI (computer telephony integration)

Customer experience management

Dashboard

Data import and export

Discussions/Forums

File sharing

File Transfer

Interaction Tracking

IVR

Mobile access

Multi-channel communication

Natural Language Processing

PBX

Pre-Recorded Responses

Real-Time Notifications

Recordings

Reports & Analytics

Reports & Statistics

Screen sharing

Search/Filter

Sentiment analysis

SIP trunks

SMS messaging

Support ticket management

Surveys and feedback

Task management

Third-Party Integrations

Transfers/Routing

Two-way audio and video

Video conferences

Virtual call center

Virtual extensions

Voicemail

VoIP

Waitlist management

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