Ada

Make customer service extraordinary for everyone

About

Ada is an AI customer service platform on a mission to make customer service extraordinary for everyone. Ada makes it easy for businesses to build and manage their own AI Agent that can automatically resolve the greatest number of customer service conversations with the least amount of effort — across channels and languages. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.

Features

A/B testing
Analytics
Branding
Collection of information
Community Forums
Control
Customization
Drip sequences
Integrations
Knowledge Base
Live chat
Menu bars
Role-based access
Route To Human
Searchable Articles

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