Alterna CX

Game-changing experience management software

About

Alterna CX is a leading provider of AI-powered experience management software. The publisher is notably one of the 3% of suppliers recognized worldwide by Gartner.

Features

360-degree feedback

Anonymous comments

Benchmarking

Campaign management

Complaint Tracking

CRM

Customer Activity Tracking

Customer experience management

Customer Segmentation

Customer surveys

Customizable fields

Customizable forms

Customizable Templates

Dashboard

Data discovery

Data fusion

Data Import & Export

Data Visualization

E-commerce management

Employee Recognition

Engagement Tracking

Forecasting

Gamification

Gift card management

Loyalty cards

Management of negative comments

Management of responses

Management of surveys and polls

Member Portal

Mobile survey

Modeling & Simulation

Multi-Channel Marketing

Multiple Language Support

Objective management

Opinion Surveys

Performance management

Real-Time Notifications

Referral Tracking

Reporting & Analytics

Review Notification

Segmentation

SMS Messaging

Social Sharing

Subscription management

Trend analysis

Visual analysis

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