Ameyo

Context-Aware Contact Center Solutions, See what Ameyo can do for you

About

Ameyo Call Center Suite is a comprehensive interaction management solution for call centers and businesses.

Features

Agent Interface
Alerts/Escalation
Automated Calling
Automated Routing
Automatic Call Distribution
Call Center Management
Call Distribution
Call Forwarding
Call List Management
Call Logging
Call Recording
Call Routing
Call Scheduling
Call Scripts
Call Tracking
Chatbot
Contact Management
Conversational Intelligence
CRM
CTI (Computer Telephony Integration)
Dashboard
Email Management
FTC Compliance
Identification of Caller ID
Interaction Tracking
IVR
Knowledge Base Management
Lead Capture
Lead Management
Multi-Channel Communication
Performance Management
Real-Time Reporting
Reporting & Analytics
Reporting & Statistics
Sales Pipeline Management
Surveys and Feedback
Voicemail
VoIP
Waiting List Management

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