Bazaarvoice

The UGC Platform for Authentic Shopper Experiences

About

Bazaarvoice's social media marketing software helps brands and retailers turn any social channel into a storefront featuring products that customers can purchase.

Features

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Audience Targeting

Automated Editing

Batch Ordering

Campaign Analysis

Campaign management

Cataloging/Categorization

Chat & Messaging

Communication management

Competitor Monitoring

Content Library

Content management

CRM

Customer Activity Tracking

Customer experience management

Customer history

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Visualization

E-commerce management

Editorial Calendar

Edit Scheduling

Engagement Tracking

Feedback management

Filter and faceted search

Filtering keywords

Gamification

Gift card management

Ideation

Influencer Discovery

Influencer relationship management

Instant Messaging

Inventory management

Inventory Tracking

Keyword Tracking

Lead Attribution

Loyalty Cards

Marketplace integration

Media integration Social Media

Member Directory

Member Portal

Mobile Access

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Channel Marketing

Multiple account management

Negative feedback management

Payment Options

Post Scheduling

Promoter Tracking

Real-Time Notifications

Referral Tracking

Renewal. Orders

Reports & Analytics

Reports & Stats

Request for Reviews

Response management

Review Notification

Review Sharing

Sentiment Analysis

SEO management

Social Media Tracking

Social Promotion

Social Sharing

Subscription management

Survey management

Workflow management

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