CFN Insight

Delivering exceptional customer experiences

About

This software helps you deliver exceptional customer experiences through customer journey visualizations, team collaboration, and powerful reporting.

Features

Behavior Analysis
Collaboration Tools
Complaint tracking
CRM
Customer Engagement
Customer Experience Management
Customer Profiles
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import and Export
Data visualization
Employee Onboarding
Engagement Tracking
Negative Feedback Management
Performance Measurement
Real-Time Notifications
Reports & Analytics
Reports & Statistics
SMS Messaging
Survey & Poll Management
Trend Analysis
Usage tracking and analysis
Visual Analytics

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