Customer experience survey software. Conduct customer experience surveys to gain actionable insights. Top it all off with reports, dashboards, and alerts.
Features
360-degree feedback
Anonymous comments
Audio
Avoidance logic
Benchmarking
Complaint tracking
CRM
Customer experience management
Customer segmentation
Customizable fields
Customizable forms
Customizable questions
Customizable templates
Dashboard
Data analysis tools
Data import and export
Data visualization
Drag and drop function
email marketing
Employee database
Employee recognition
Feedback management
Gamification
Goal management
image and video file support
Individual development plans
Mobile survey
Multiple language support
Negative feedback management
Opinion surveys
Performance management
Performance management panel
Performance review management
Question branching
Question library
Real-Time Notifications
Reports and analytics
Reports and statistics
Reviewer selection
Segmentation
Self-service portal
SMS messaging
Statistical analysis
Survey management
Tracking engagement
Trend analysis
URL customization
Visual analysis
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