Cherwell Service Management

Cherwell is now part of Ivanti and enables IT departments to easily automate routine tasks, enhance response times and free up valuable time.

Discover the tool

About

Cherwell Software is an innovative provider of IT resource and service management platforms that seeks to improve the world of IT.

Features

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Approval Process Control

Audit Management

Budgeting and Forecasting

Change Management

Collaboration Tools

Compliance Tracking

Configuration Management

Cost Tracking

Dashboard

Feedback Management

Feedback Management Contracts/Licenses

Gantt/Schedule Overview

Helpline Management

Incident Management

Knowledge Base Management

Maintenance Management

Milestone Tracking

Multiple Language Support

Multiple Projects

Priority Setting

Problem Management

Procurement Management

Progress Tracking

Project Planning

Release Management

Reporting & Analytics

Resource Allocation and Scheduling

Rich Text Editor

Self-Service Portal

Service Agreement Management

Service Catalog

Support Ticket Management

Support Ticket Tracking

Task Management

Time and Expense Tracking

Vendor Management

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