ChurnZero

Your platform and partner for customer success

About

ChurnZero is your platform and partner for customer success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.

Features

API & Integrations
Churn Risk
Customer Health Scores
Customer Monitoring
Customer Profiles
Customer Segments
Customization
Notifications
Performance & Reliability
Playbooks
Product Engagement
Reporting & Dashboards
Scalability
User, Role, and Access Management
Workflow Capability

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