SeeClickFix 311 CRM streamlines communication between residents and public administrations, improving request management and engagement through reporting tools.
Features
Alerts/Escalation
Alerts/Notifications
Asset Lifecycle Management
Assignment Management
Billing
Budgeting and Forecasting
Bylaw Management
Comment Management
Compliance Management
Customer Database
Data Capture & Transfer
Data Import and Export
Demand Forecasting
Document Management
Email Management
Equipment Maintenance
Financial Management
Fixed Asset Management
For Electricity
For Natural Gas
For Water
Inspection Management
Instant Messaging
Interaction Tracking
Inventory Management
Issue Tracking
Job Costing
Knowledge Base Management
Licensing
Maintenance Scheduling
Mobile Access
Preventative and Corrective Action Software
Prioritization
Problem Auditing
Project Management
Quality Assurance
Quoting
Real-Time Reporting
Real-Time Updates
Recurring Issues
Reporting & Analytics
Reporting & Statistics
Sales Pipeline Management
Schedule Management
Scheduling
Segmentation
Self-Service Portal
Service History
Service Request Management
Supplier Management
Support Ticket Management
Task Management
Taxation and Valuation
Technician Management
Territory Management
Third-Party Integrations
Workflow Management
Work Order Management
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