ConnectWise ScreenConnect

Remote Support and Access Software to Fix IT Faster

About

Collaborate, conduct training sessions, provide project updates, and speak with your clients with ConnectWise Control remote meetings.

Features

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Attendee Management

Audio Calls

Automated Routing

Calendar Management

Call Center Management

Change Management

Chat & Messaging

Chats/Forums

Collaboration Tools

Conversational Intelligence

CRM

Data Import and Export

Diagnostic Tools

Document Management

Employee Activity Tracking

File Sharing

HD Audio/Video

Host Controls

Incident Management

Instant Messaging

Knowledge Base Management

Live Chat

Management Phone Support

Meeting Notes

@mentions

Mobile Access

Problem Management

Real-Time Notifications

Recordings

Remote Assistance

Remote Monitoring and Management

Remote Printing

Reports and Analytics

Reports and Statistics

Screen Recording

Screen Sharing

Search/Filter

Secure Data Storage

Self-Service Portal

Session Recording

Session Transfer

Support Ticket Tracking

Surveys & Feedback

Task Management

Third-Party Integrations

Unattended Access

Video Conferencing

Virtual Backgrounds

Waiting List Management

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