Conversational Cloud

Deliver personalized digital experiences with our Conversational AI platform

About

Engage and convert more users. Generate more revenue and measure it. Identify and resolve more issues. Implement more consumer journeys on social media.

Features

Alerts/Notifications

Appointment scheduling

Artificial intelligence and machine learning

Automated Editing

Automated Responses

Autoresponders

Brand Tracking

Campaign Management

Canned Responses

Change Management

Chatbot

Chat & Messaging

Chat Recording & History

Collaboration tools

Communication Management

Customer Engagement

Customer history

Customer Segmentation

Customer Support

Customizable Fields

Customizable templates

Dashboard

Dashboard Activities

Data Visualization

Email Automation

Email management

Engagement Tracking

Feedback Management

Feedback Management negatives

File sharing

For Sales/Marketing

Incident management

Instant messaging

Intent Recognition

Interaction Tracking

Keyword Filtering

Lead Distribution

Lead Qualification

Mobile Access

Multi-Channel Communication

Multiple Account Management

Multiple language support

Natural Language Processing

No-Code Development

Phone Support Management

Post scheduling

Pre-configured Bot

Problem management

Query Suggestions

Quotes

Real-Time Notifications

Reporting & Analytics

Sales pipeline management

Segmentation

Self-service portal

SMS messaging

Social media integration

Social Media Tracking

Social promotion

Support ticket management

Support Ticket Tracking

Survey management

Task management

Territory management

Third-Party Integrations

Transfers/Routing

Video Chat

Virtual Assistant

Voice Recognition

Workflow management

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