CustomerSure

The Actionable CX Insights You Need. Delivered Effortlessly.

About

A simple method to manage customer satisfaction, including NPS. Find out how to increase your profits while improving customer satisfaction.

Features

Alerts/Escalation

Approval Process Control

Art management

Audio

Automated routing

Avoidance logic

Call Center Management

Campaign Management

Change Management

Collaboration tools

Content Management

Conversational intelligence

CRM

Customer activity tracking

Customer Surveys

Customizable branding

Customizable questions

Customizable templates

Data analysis tools

Data import and export

Drag & Drop

E-Commerce Management

email marketing

Feedback Management

Gamification

Gift Card Management

image and video support

Knowledge Base Management

Loyalty Cards

Management responses

Member portal

Multi-channel marketing

Notification when reviews are issued

Project Management

Question Branching

referral tracking

Reports and statistics

Social sharing

Subscription Management

Surveys & Feedback

Tracking brands

URL customization

Waiting List Management

Workflow Management

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