Datto RMM is a single, secure platform for MSPs (Managed Services Providers) to remotely monitor, manage and support the endpoints of your customer base.
Features
Access Controls/Permissions
Approval Process Control
Audit Management
Backup and recovery
Capacity Management
Compliance Management
Compliance tracking
Configuration Management
Contract/License Management
Cost tracking
Customization
Dashboard
Deployment management
For managed software
Incident management
Inventory management
Issue Auditing
IT resource management
Knowledge Management
License management
Maintenance Management
Maintenance planning
Network monitoring
Patch Management
Patch prioritization
Phone Support Management
Problem management
Procurement Management
Real-Time Alerts
Real-Time Monitoring
Remediation Management
Remote Access & Control
Remote Update/Installation
Scheduling
Security Tools
Self-service portal
Server monitoring
Service Agreement Management
Service Catalog
Supplier management
Support ticket management
Task management
Ticket Management
Version management
Vulnerability Scanning
Workflow Management work
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