Dialfire

Dialfire - Cloud Call Center Software

About

Easy-to-use, comprehensive cloud-based outbound call center software with many advanced features, but no setup fees or monthly agent fees

Features

Activity Dashboard

Agent interface

Automated Notifications

Automatic Call Distribution

Call Center Management

Caller ID

Call logging

Call Recording

Call routing

Call scheduling

Call scripts

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Campaign Management

Chatbot

Compliance Management

Contact Management

Credit Scoring

CRM

CTI

Customer Management

Dashboard

Data import and export

Electronic payments

Event Actions

File Transfer

FTC Compliance

Inbound Call Center

Interaction Tracking

Internal Collections

IVR

Landing pages and web forms

Lead Management

Lead nurturing

Lead qualification

Lead Verification & Validation

List Management waiting

Multiple User Accounts

Outbound Call Center

Pipeline management

Predictive dialer

Real-Time Reporting

Recordings

Reporting and analytics

Reporting and statistics

Segmentation leads

Transaction management

Voicemail

VoIP

Workflow Management

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