Drift

Human-centric, AI-powered buyer engagement platform

About

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

Features

Conversation Archiving
Customer-facing Chatbot
Customer Profiles
Customization
In-App Messaging
Knowledge Base
Lead Development
Lead Qualification
Live chat
Meeting Scheduling
Notifications
Pop-up Chat
Route To Human
Targeted Emails
Team Inbox

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