Forethought AI

The most advanced generative AI agent for customer support

About

Forethought is a complete AI solution, providing our customers with the most advanced generative AI agent for customer support. We are the only AI trained on individual customer data, integrated directly into existing helpdesks, optimizing each interaction for cost efficiency and customer satisfaction. Forethought's complete AI agent capabilities enhance operational productivity and deliver personalized and secure customer interactions round-the-clock. Our solution reflects our core brand pillars of accelerating productivity with ease, creating AI that is unique to your business, and being a secure and trusted partner. By automating resolutions and leveraging deep integrations with helpdesk ecosystems and workflows, Forethought empowers leaders to use AI to solve repetitive inquiries and automatically identify and handoff complex tickets to agents at the right time. Leaders shift their team's focus from mundane tasks to strategic initiatives that drive customer satisfaction and business growth.

Features

Analytics
Artificial Intelligence
Automation
Branding
Collection of information
Control
Customization
Integration
Integrations
Personalization
Route To Human
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