Freshsales

Freshsales is a cloud-based customer relationship management (CRM) solution.

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About

Freshsales is a comprehensive CRM and lead management software designed for sales teams.

Features

A/B Testing

Activity dashboard

Ad Hoc Reports

Appointment Scheduling

Artificial Intelligence and Machine Learning

Audience Targeting

Billable and Non-Billable Hours

Business Management

Business Process Automation

Calendar and reminder system

Calendar Management

Call Automation

Call Recording

Campaign Management

Case Notes

Click tracking

Client Management

Communication Management

Conflict Management

Contact Database

Contact Management

Contract/License Management

Conversational Intelligence

CRM

Customer and Asset Matching

Customer Database

Customer Portal

Customizable Fields

Customizable Reports

Customizable Scoring

Data Enrichment

Data Extraction

Data Import and Export

Data visualization

Document Generation

Document Management

Donor Management

Email Management

email marketing

Event Actions

Event Management

Expense tracking

Financial Management

Forecasting

For Organizations and Sales Teams

Fundraising Management

Goal Setting/Tracking

Instant Messaging

Insurance Industry Features

Interaction tracking

KPI tracking

Lead Capture

Lead Distribution

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

List Management Call Management

Marketing Automation

Modeling and Simulation

Multi-Channel Communication

Multi-Channel Social Media Integration

Online Forms

Opportunity Management

Performance Management

Performance Measurement

Pipeline Management

Predictive Analysis

Process & Workflow Automation

Project Management

Project tracking

Prospecting Tools

Quotes

Real-Time Notifications

Referral tracking

Relationship tracking

Reminders

Reports & Analytics

Reports & Statistics

Sales Approval

Sales Forecasting

Sales Pipeline Management

Sales Reports

Scheduling

Scorecards

Segmentation

Self-Service Data Preparation

Sentiment Analysis

Shared Contacts

Signature electronic

Social media tracking

Split testing

Statistical Analysis

Strategic Planning

Tagging

Task Management

Territory Management

Third-Party Integrations

Trust Accounting

Volunteer Management

Workflow Management

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