Froged

Unique solutions for unique needs

About

FROGED is a robust SaaS-built Product Success Platform for SaaS businesses known to increase conversions and reduce churn.

Features

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Artificial Intelligence and Machine Learning

Audience Targeting

Automated responses

Automated routing

Autoresponders

Batch Communications

Behavioral Targeting

Call Center Management

Canned responses

Chatbot

Chat logs and history

Chat & Messaging

Collaboration tools

Communication Management

Complaint Tracking

CRM

Customer Database

Customer Engagement

Customer Experience Management

Customer History

Customer segmentation

Customer Support

Customizable Fields

Customizable Forms

Customizable templates

Dashboard

Data Import and Export

Data Visualization

Email Automation

Email Management

Employee Coaching Tools

Employee onboarding

Engagement Tracking

Feedback Management

File sharing

For Sales/Marketing

Geotargeting

Instant messaging

Intelligence conversational

Interaction Tracking

Knowledge Base Management

Lead Distribution

Lead qualification

Macros and templates

Mobile Access

Mobile retargeting

Multi-Channel Communication

Multiple languages support

Natural Language Processing

Negative Feedback Management

No-Code Development

Pre-configured Bot

Quality Management

Query Suggestions

Real-Time Notifications

Reporting and analytics

Reports and statistics

Rich Text Editor

Self-service portal

Service Agreement Management

SMS messaging

Social media retargeting

Support Ticket Management

Survey Management

Surveys & Feedback

Third-Party Integrations

Transfers/Routing

Trending Analysis

Usage Tracking and Analysis

Video Chat

Virtual Assistant

Visual Analytics

Waiting List Management

Website Visitor Tracking

Workflow Management

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