Gainsight PX

Customer Success and Product Experience Software | Gainsight

About

Gainsight PX is a single, trusted source of user experience and customer journey insights that is easy to use, easy to configure, and data-driven.

Features

Access Controls/Permissions

Audience Targeting

Audio File Support

Avoidance Logic

Behavioral Targeting

Behavioral Tracking

Campaign Management

Campaign Segmentation

Cohort Analysis

Communication Management

Content Creation

Contextual Help

Contextual Targeting

Conversion Tracking

Customer History

Customer Profiles

Customer Segmentation

Customizable Questions

Customizable Templates

Data Analysis Tools

Data Import and Export

Drag & Drop

e-mail marketing

Engagement Tracking

Experience Management

Funnel Analysis

Goal Setting/Tracking

Heatmaps

Idea Management

Image & Video

In-App Event Tracking

In-App Training

Instant Messaging

Keyword Tracking

Launch Planning

Management Feedback

Milestone Tracking

Multi-Channel Communication

Page View Tracking

Prioritization

Prototyping

Question Branching

Recommendations

Referral Tracking

Release Management

Reports & Analytics

Requirements Management

Resource Management

Self-Service Tools

Session Recording

Site Search Tracking

Surveys & Feedback

Task Management

Time Spent Tracking on the site

URL Customization

Usage monitoring and analysis

Usage testing

User Interaction Tracking

User Onboarding

Web analytics

Website Customization

Website Features

Web Traffic Reports

Workflow Management

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