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GoTo Resolve

Advanced asset management for SMBs

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About

Advanced asset management for SMBs to track, monitor and optimize IT assets for inventory, forecasting and lifecycle reporting.

Features

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anomaly Detection and Malware
Antivirus
Assignment Management
Audit Management
Automated Routing
Automatic Scans
Autoresponders
Auto User/Device Recognition
Backup and Recovery
Canned Responses
Capacity Management
Chat and Messaging
Chat Recording and History
Collaboration Tools
Compliance Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Data Management
Data Security
Deployment Management
Diagnostic Tools
Document Management
Email Management
Employee Activity Tracking
Endpoint Management
Feedback Management
File Sharing
Firewall
For Managed Software
Geolocation
Incident Management
Instant Messaging
Interaction Tracking
Inventory Management
Investigations and Feedback
Issue Auditing
Issue Tracking
IT Asset Management
Knowledge Base Management
Knowledge Management
License Management
Macros and Model Responses
Maintenance Management
Maintenance Scheduling
Management Workflow
Mobile Access
Multi-Channel Communication
Network Monitoring
Patch Management
Phone Support Management
Preventative and Remediation Software
Prioritization
Problem Management
Procurement Management
Quality Assurance
Real-Time Alerts
Real-Time Chat
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Recurring Issues
Release Management
Remediation Management
Remote Access and Control
Remote Assistance
Remote Monitoring & Management
Remote Printing
Reports and Analytics
Reports and Statistics
Risk Analysis
Scheduling
Screen Recording
Screen Sharing
Security Tools
Self-Service Portal
Server Tracking
Service Agreement Management
Service Catalog
Session Recording
Session Transfer
Support Ticket Management
Synchronization Scheduling
Task Management
Third-Party Integrations
Threat Response
Ticket Management
Transfers/Routing
Unattended Access
Vendor Management
Video Conferencing
Vulnerability Scanning
Whitelisting and Blacklisting

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