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GuestXM

AreTheyHappy is now GuestXM

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About

AreTheyHappy is a simple platform that allows hospitality businesses to manage all review and social media sites in a unified space.

Features

Account Management Projects
Ad Hoc Query
Alerts/Notifications
Approval Process Control
Artwork Management
Assignment Management
Automated Editing
Brand Tracking
Campaign Analysis
Campaign Management
Change Management
Collaboration Tools
Communication Management
Competitor Analysis
Competitor Monitoring
Complaint Tracking
Content Management
CRM
Customer Engagement
Customer Experience Management
Customer History
Customer Segmentation
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import and Export
Data Sources Multiple
Data Visualization
Drag and Drop
Employee Management
Employee Onboarding
Engagement Tracking
Feedback Management
Forecasting
Goal Setting/Tracking
Instant Messaging
Inventory Management
Keyword Tracking
Kitchen/Menu Management
Lead Assignment
Measurement Performance
Messaging
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Distribution
Multiple Account Management
Negative Feedback Management
Online Analytical Processing
Online Ordering
Order Entry
Point of Sale (POS)
Post Scheduling
Progress Tracking
Project Planning and Scheduling
Real-Time Notifications
Reports & Analytics
Reports & Statistics
Resource Management
Response Management
Review Notification
Review Request
Review Sharing
Sales Reports
Scheduled/Automated Reports
Search/Filter
Sentiment Analysis
SMS Messaging
Social Media Integration
Social Sharing
Survey Management
Trend Analysis
Usage Tracking & Analysis
Visual Analysis
Waitlist Management
Workflow Management

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