Gupshup

Conversational tools for customer engagement

About

Gupshup is a leading conversational messaging platform, leveraging over six billion messages per month across 30+ messaging channels.

Features

Audio/Video Conferencing

Automatic Call Distribution

Batch Communications

Call Automation

Call Distribution

Caller ID

Call Recording

Call Routing

Call Tracking

Campaign Management

Campaign Scheduling

Chat and Messaging

Chatbot

Communication Management

Customer Database

Customer History

Customer Segmentation

Customizable Fields

Customizable Templates

Dashboard

Data Visualization

Email Automation

Engagement Tracking

Feedback Management

Feedback Management Contacts

File Sharing

Instant Messaging

Intent Recognition

Interaction Tracking

IVR

Lead Distribution

Lead Qualification

Message Customization

Mobile Access

Mobile Coupons

Multi-Channel Communication

Multiple Language Support

Negative Feedback Management

No-Code Development

Pre-Configured Bot

Push Notifications

Real-Time Notifications

Reporting & Analytics

Reporting & Stats

Scheduled Messaging

Shortcodes

SMS Marketing

SMS Messaging

Speech Recognition

Survey Management

Two-Way Messaging

Video Chat

Voicemail

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