IFS assyst

The world's best-practice IT service management software solution.

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About

The world's best-practice IT service management software solution.

Features

Access Controls/Permissions

Activity Dashboard

Activity Tracker

Alerts/Escalation

Alerts/Notifications

Audit Management

Automated routing

Capacity Management

Change Management

CMDB

Collaboration tools

Compliance Management

Compliance tracking

Configuration Management

Cost Tracker

Data Management contracts/licenses

Feedback Management

Incident management

Inventory management

Issue Auditing

IT resource management

Knowledge Base Management

Knowledge Management

License management

Macros and templates

Maintenance Management

Maintenance scheduling

Mobile Access

Multi-Channel Communication

Multiple language support

Priority Setting

Problem management

Procurement Management

Real-Time Monitoring

Real-Time Notifications

Remote Access & Control

Reporting and analytics

Reporting and statistics

Rich Text Editor

Self-service portal

Server Tracker

Service Agreement Management

Service Catalog

Support ticket management

Task management

Ticket Management

Vendor management

Version management

Workflow management

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