Inbenta

Automatically answer questions, reduce operation costs, and get an average ROI of 1,200% with Inbenta's Enterprise AI Platform.

Discover the tool

About

Knowledge, Inbenta's dynamic AI-powered FAQ that simplifies the search, management and optimization of your company's knowledge.

Features

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

API

Automated Routing

Autoresponders

Canned Responses

Catalog Management

Chatbot

Chat & Messaging

Chat Recording & History

Collaboration Tools

Content Management

Conversational Intelligence

CRM

Data Import and Export

Data Security

Discussions/Forums

Document Management

Email Automation

Feedback Management

File Sharing

Instant Messaging

Intent Recognition

Inventory Management

Knowledge Base Management

Lead Distribution

Lead Qualification

Macros and Sample Responses

Management Call Centers

Mobile Access

Multi-Channel Communication

Multi-Channel Marketing

Multiple Language Support

No-Code Development

Pre-configured Bot

Predictive Analytics

Process & Workflow Automation

Promotion Management

Ratings and Reviews

Real-Time Notifications

Reporting & Analytics

Reporting & Statistics

Returns Management

Rich Text Editor

Self-Service Portal

SEO Management

Service Agreement Management

Shipping Management

SMS Messaging

Support Multiple Stores

Support Ticket Management

Surveys & Feedback

Text Formatting

Third-Party Integrations

Transfers/Routing

Video Chat

Voice Recognition

Waiting List Management

Workflow Management

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