Language I/O

Enterprise-ready translation for Global customer success.

About

Language I/O ensures any customer service agent can talk to any customer on any channel in any language. Through the power of AI, your follow-the-sun model now supports every language under the sun, whether it is on chat, voice, or email. Our unique model ensures you have the best translation available based on the language pair used by the agent and the customer. That way, your conversations are not only accurate but human. We encrypt all personal information so your customer's data is always protected and leaves zero trace. Language I/O integrates seamlessly with Salesforce Service Cloud, Zendesk, ServiceNow, and Oracle. We also provide an API.

Features

Anonymity
Artificial Intelligence
Auto-Detect Language
Customer Service Focused
Direct Text Translation
Machine + Human Translation
Multilingualism
Omnichannel
Privacy
Quality
Real-Time
Real-time Translation
Security
Self-Improving
Volume

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