LiveHelp

Support Solutions for Better Business Communications

About

Live chat solution for customer engagement. Respond to your customers 24/7.

Features

Alerts/Escalation
Automated Routing
Autoresponders
Call Center Management
Chat and Messaging
Chat Reporting and History
Communication Management
Conversational Intelligence
CRM
Customer History
Feedback Management
File Sharing
Instant Messaging
Knowledge Base Management
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Replies pre-recorded
Reports and Analytics
Reports and Statistics
Support Ticket Management
Surveys and Feedback
Third-Party Integrations
Transfers/Routing
Waiting List Management

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