Natterbox

The AI-powered contact center solution for Salesforce-first companies

About

Cloud telephony solution designed to improve customer experience with data capture, intelligence and analytics.

Agent interface

Automated Attendant

Automated caller

Automatic call distribution

Call distribution

Caller ID

Call Forwarding

Call groups

Call logging

Call recording

Call Routing

Call Scripts

Call Tracking

Call Transcription

Chatbot

Contact management

Conversion Tracking

CRM

CTI (computer telephony integration)

Dashboard

IVR

Keyword Tracking

Mobile access

Multi-channel communication

PBX

Reports and Analytics

Reports & Statistics

SIP trunks

Virtual call center

Virtual extensions

Voicemail

VoIP

Waiting list management

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