Pypestream

Your CX Partners for Enterprise-Scale, Omnichannel AI

About

What if advertisements could speak to people? Conversational ads from Pypestream power ultra-personalized, direct-to-consumer digital engagements.

Features

Activity Dashboard

Agent interface

Alerts/Escalation

API

Artificial intelligence and machine learning

Audio/Video Conferencing

Automated Responses

Automated Routing

Call center management

Call Recording

Call Routing

Chatbot

Chat & Messaging

Collaboration tools

Communication management

Complaint Tracking

Conversational intelligence

CRM

CTI (Computer Telephony Integration)

Customer experience management

Customer history

Customer Segmentation

Customer Support

Customizable Fields

Customizable templates

Dashboard

Data import and export

Data Visualization

Email Automation

Email management

Engagement Tracking

Feedback management

File sharing

Forms customizable

For Sales/Marketing

Instant messaging

Intent Recognition

IVR

Knowledge base management

Lead Distribution

Lead Qualification

Multi-Channel Communication

Natural Language Processing

Negative feedback management

No-Code Development

Plug supports multiple languages

Pre-configured Bot

Predictive Analytics

Process & Workflow Automation

Query Suggestions

Real-Time Notifications

Reporting & Analytics

Reporting & Statistics

Service agreement management

SMS messaging

Speech Recognition

Survey management

Surveys & Feedback

Third-Party Integrations

Trending Analysis

Video Chat

Virtual Assistant

Visual Analytics

Waiting list management

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