Requestor

Advanced helpdesk for customer service and internal ticket management

About

Requestor is a very flexible web application that offers a wide range of scenarios for the help desk and service desk.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Automated Routing

Collaboration Tools

Macros and Model Responses

Multi-Channel Communication

Real-Time Notifications

Reporting and Analytics

Self-Service Portal

Service Agreement Management

Workflow Management

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