Retently

Customer Experience Management for B2B & Ecommerce Brands

About

This solution helps you track your company's Net Promoter Score, collect valuable feedback, and build customer loyalty.

Features

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Campaign management
Complaint Tracking
CRM
Customer Activity Tracking
Customer engagement
Customer experience management
Customer Segmentation
Customer surveys
Customizable fields
Customizable forms
Customizable Templates
Dashboard
Data import and export
Data Visualization
E-commerce management
Employee onboarding
Engagement Tracking
Gamification
Gift card management
Loyalty cards
Member Portal
Mobile survey
Multi-channel marketing
Multiple Language Support
Negative feedback management
Opinion Surveys
Real-Time Notifications
Referral Tracking
Reporting & Analytics
Response management
Review Notification
Segmentation
SMS messaging
Social Sharing
Subscription management
Survey and poll management
Trend analysis
Usage Tracking & Analysis
Visual analysis

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