RingCX

AI-powered call center solution

About

RingCX is an AI-powered call center solution with full omnichannel support, including voice, video, SMS, email, chat and 20+ digital services.

Features

Agent Interface
Attendance Tracking
Automated Scheduling
Automatic Call Distribution
Budgeting and Forecasting
Call Automation
Call Center Features
Call Distribution
Caller ID
Call Logging Calls
Call Recording
Call Routing
Call Scripts
Call Tracking
Chatbot
Compliance Management
Contact Management
CRM
CTI (Computer Telephony Integration)
Dashboard
Employee Management
Intraday Management
IVR
Leave Management
Multi-Channel Communication
Payroll Management
Performance Management
Performance Measurement
Reporting & Analytics
Reporting & Statistics
Self-Service Portal
Skills Tracking
Timesheet Management
Voicemail
Waiting List Management
Workforce Scheduling
Work Forecasting

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