RingEX

Experience the power of RingEX™, an AI unified communications solution that combines voice, video, and messaging in one platform

Discover the tool

About

RingCentral automatic call recording is easy to set up, collecting up to 100,000 recordings per account. Download and listen to the recordings again for up to 90 days.

Features

Access Controls/Permissions

Activity Dashboard

Agent Interface

Audio and Video Files Two-Way

Automated Attendant

Automated Calling

Automatic Call Distribution

Auto Transcription

Call Center Management

Call Distribution

Caller ID

Caller Profiles

Call Groups

Call Logging

Call Recording

Call Routing

Call Scripts

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Chatbot

Collaboration Tools

Contact Management

Conversion Tracking

CRM

CTI (Computer Telephony Integration)

Dashboard

Document Management

Electronic Hand Raising

Employee Activity Tracking

Event Actions

File Sharing

File Transfer

HD Audio/Video

Host Controls

Instant Messaging

Interaction Tracking

IVR

Keyword Tracking

Meeting Management

Mobile Access

Multi-Channel Communication

PBX

Polls & Voting

Presentation Streaming

Presentation Tools

Real-Time Chat

Recordings

Remote Assistance

Reports & Analytics

Reports & Statistics

Screen Sharing

SIP Trunking

SMS Messaging

Task Management

Third-Party Integrations

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

VoIP

Waiting List Management

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