SapphireIMS

Your digitalization partner for streamlined asset operations, service management, and enterprise workflows, powered by a low-code hyper-automation platform

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About

SapphireIMS ITAM capabilities include: comprehensive management from procurement to disposal, discovery and inventory, automation, compliance and SAM.

Features

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Audit Management

Automated Routing

Change Management

CMDB

Collaboration Tools

Compliance Tracking

Configuration Management

Contract/License Management

Cost Tracking

Device Management

Fixed Asset Management

Inspection Management

Inventory Management

IT Resource Management

Knowledge Base Management

Macros and Model Responses

Maintenance Management

Management Work Orders

Mobile Access

Multi-Channel Communication

Preventative Maintenance

Prioritization

Problem Management

Procurement Management

Real-Time Notifications

Release Management

Remote Access & Control

Reporting and Analytics

Reporting and Statistics

Self-Service Portal

Service Agreement Management

Service Catalog

Supplier Management

Support Ticket Management

Workflow Management

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