ServiceSkills

About

ServiceSkills provides your organization with proven online learning designed to improve the way your team communicates with customers and coworkers. Our curated collection of online learning courses empower your staff to improve customer service skills, enhance teamwork, boost workplace respect and manage more effectively. This proven soft-skills training is delivered via our award-winning online portal or as LMS courses, for installation on your organization’s Learning Management System. Whether your goals include new employee orientation training, customer service skills development or strategies to help staff cooperate more effectively, ServiceSkills.com improves the way your team communicates with customers and coworkers. Topics include the full spectrum of customer service, client retention, team building, employee relations, email etiquette, conflict resolution, diversity, bullying, respectful workplace issues and management development topics. Our platform and LMS coures features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative management system empowers your managers to monitor performance, recognize gaps and track progress.