Smith.ai Live Chat, with professional agents available 24/7 and supported by AI technology, is a fast, user-friendly way to capture and convert leads online.
Features
Activity Dashboard
Alerts/Escalation
API
Artificial intelligence and machine learning
Automated Responses
Automated Routing
Autoresponders
Batch Communications
Call center management
Campaign management
Canned Responses
Chatbot
Chat & Messaging
Chat Recording & History
Collaboration tools
Contact management
Conversational intelligence
CRM
Customer Database
Customer Support
Customizable scoring
Database Management knowledge
Data Enrichment
Data Extraction
Data import and export
Email Automation
email marketing
File sharing
For Sales/Marketing
Instant messaging
Intent Recognition
Interaction Tracking
Landing pages and web forms
Lead Capture
Lead Distribution
Lead nurturing
Lead Segmentation
Mobile Access
Multi-Channel Communication
Multiple language support
Natural Language Processing
No-Code Development
Online Forms
Pipeline management
Pre-configured Bot
Predictive Analytics
Process & Workflow Automation
Prospecting tools
Qualification of leads
Query Suggestions
Real-Time Notifications
Reports & Analytics
Reports & Statistics
SMS messaging
Speech Recognition
Support ticket management
Surveys & Feedback
Task management
Third-Party Integrations
Transfers/Routing
Verification & Validation leads
Video Chat
Virtual Assistant
Waitlist management
Workflow management
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