SnapSupport

Transform your field and customer support

About

A real-time field response application that provides the link between on-site service technicians and their company's product specialists during service appointments.

Features

Access Controls/Permissions

Alerts/Notifications

Asset Lifecycle Management

Billing

Chat & Messaging

Collaboration Tools

Contact Database

Diagnostic Tools

Electronic Signature

File Sharing

Fixed Asset Management

GPS

Inspection Management

Inventory Management

Mobile Access

Online Time Tracking

Preventive Maintenance

Quotes

Real-Time Notifications

Remote Monitoring and Management

Reports and Analytics

Routing

Schedule Management

Service History

Session Recording

Session Transfer

Surveys & Feedback

Task Management

Unattended Access

Warranty Tracking

Work Order Management

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