Squaretalk

Cloud Call Center Software

About

Boost your telemarketing with a predictive dialer, CRM integration, compliance with consumer protection laws against telemarketing, security measures, advanced call management and reporting.

Features

Activity Dashboard

Agent interface

Audio/Video Conferencing

Automated Attendant

Automated Calling

Automatic Call Distribution

Call center management

Call Distribution

Caller ID

Caller Profiles

Call groups

Call Labeling

Call list management

Call logging Calls

Call Routing

Call Scheduling

Call Scripts

Call Tracking

Call Transcription

Call Transfer

Campaign management

Campaign Scheduling

Chat and Messaging

Chatbot

Communication management

Contact management

CRM

CTI

Customer experience management

Dashboard

Email management

Employee Coaching Tools

Engagement Tracking

Event Actions

File Sharing

File Transfer

FTC Compliance

Inbound Call Center

Interaction Tracking

IVR

Lead Capture

Lead management

Message Personalization

Mobile Access

Mobile Coupons

Multi-Channel Communication

Outbound Call Center

PBX

Performance management

Predictive Dialer

Quality management

Real-Time Reporting

Recording calls

Recordings

Reporting & Analytics

Reporting & Statistics

Sales pipeline management

Scheduled Messaging

Screen Sharing

Short Codes

SIP Trunks

SMS Messaging

Task management

Two-way audio and video

Two-Way Messaging

Video Conferencing

Virtual Call Center

Virtual Extensions

Voicemail

VoIP

Waiting list management

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