SysAid

The next-gen of ITSM with generative AI baked into every element of service management

About

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically.

Features

Active Directory
Automate Ticket Routing
Dashboards
Help Desk
Incident Reports
Knowledge Base
Knowledge Base/Ticket Integration
Mobile
Multi-Channel Access
Reports & Analytics
Self Service
Surveys
Ticket Notifications
Ticket Prioritization
Time Tracking

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