Thena

The modern ticketing platform for B2B customer support with AI super powers

About

Thena is the modern ticketing platform for B2B customer support with AI super powers. Leading B2B brands like Vercel, Amplitude, LaunchDarkly, RudderStack and incident.io use Thena to enhance their customer experience with AI and real-time messaging.

Features

Attachments/Screencasts

Automated Response

Customer Portal

Customization

Dashboards

Email to Case

Integration

Live Chat Support

Reporting

SLA Management

Ticket Collaboration

Ticket Creation User Experience

Ticket Response User Experience

User, Role, and Access Management

Workflow

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