White Label Loyalty

We are a data driven technology platform that helps businesses increase revenue and retention by understanding, predicting and influencing customer behaviour.

About

We are a data driven technology platform that helps businesses increase revenue and retention by understanding, predicting and influencing customer behaviour. 75% of loyalty programs fail and our mission at White Label Loyalty is to solve this problem. White Label Loyalty is a flexible cloud-based loyalty platform that empowers businesses to increase their revenue by understanding, engaging and retaining their customers. Our API-first solution resolves 3 key problems, due to which most loyalty programs fail. Firstly, the platform makes loyalty digital and mobile, which decreases friction in customer engagement. Secondly, our top of the class loyalty engine allows businesses to reward any customer activity chosen, not just transactions. This is important as it helps to strengthen customer relationships and hence increase customer retention. Lastly, our platform allows seamless integration with key business systems. Consequently, it is much easier to run data-driven loyalty programs, personalise rewards and achieve customer satisfaction. With multiple years of experience (in various industries and use cases), and having created an API-first product, White Label Loyalty is able to provide unique value propositions that will increase your customer loyalty and retention. For instance,Dubai Holding wanted to offer a frictionless, digital-first experience to users while integrating with a wide range of businesses.Once approached, White Label Loyalty developed a first-of-its-kind rewards program revolutionising loyalty in the Middle East, Tickit. Our end-to-end solution included the back-end loyalty platform and branded mobile app. The program brought user-friendly card-linking technology with both Visa & Mastercard to the UAE for the first time. The result? Tickit quickly became 2nd largest loyalty program in the UAE, as it had instant uptake with thousands of signups in the first month. Powered by our robust event-based loyalty engine, we were able to provide a seamless experience for earning and redeeming rewards. We have helped brands like Burger King, Dubai Holding, Pepsico, Nets, Wesleyan, SKB Bank, Biscuit, Wavin, and Akzo Nobel unlock customer loyalty and retention. We’ll help you get the data you need to build deeper relationships with customers that drive long-term growth and retention – at scale.

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