Get the insights you need to beat your competitors with data from over 200 online review sites and 300 million websites, forums, blogs, and social networks.
Features
ACH Payment Processing
Activity Dashboard
AI Content Creation
Alerts/Notifications
Approval Process Control
Artificial Intelligence and Machine Learning
Art Management
Audio
Automated Editing
Automated Responses
Autoresponders
Avoidance Logic
Benchmarking
Billing
Brand Tracking
Campaign Analysis
Campaign Management
Campaign Management Changes
Campaign scheduling
Canned Responses
Chatbot
Chat Logs & History
Chat & Messaging
Collaboration tools
Communication Management
Competitor Analysis
Complaint Tracking
Contact Management
Content Management
Credit and Debit Card Processing
CRM
Customer Engagement
Customer Experience Management
Customer History
Customer Segmentation
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Dashboard
Data analysis tools
Data Import and Export
Data Visualization
Drag and Drop
Email Automation
Email Management
Email Marketing
Engagement Tracking
Feedback Management
File sharing
For Sales/Marketing
Google Position Tracking
image and video support
In-person payments
Inquiry Reviews
Instant Messaging
Intent Recognition
Keyword Filtering
Keyword Tracking
Knowledge Base Management
Lead Distribution
Lead Qualification
Listing Management
Marketing Management
Message personalization
Mobile Access
Mobile Coupons
Mobile payments
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Distribution
Multiple Account Management
Multiple currencies support
Multiple languages support
Multiple payment options
Natural Language Processing
Negative Feedback Management
No-Code Development
Notification when issued notices
Payment fraud prevention
Payment Gateway Integration
PCI Compliance
Performance Measurement
Personalization
Post scheduling
Pre-built Bot
Project Management
Query Suggestions
Question Branching
Real-Time Notifications
Recurring and Subscription Billing
Reports & Analytics
Reports & Statistics
Response Management
Review Sharing
Scheduled Messaging
Sentiment Analysis
SEO Audit
SEO Management
Service Agreement Management
Shortcodes
SMS Messaging
Social Media Integration
Social Media Tracking
Social promotion
Social sharing
Support Ticket Management
Survey Management
Templates customizable
Third-Party Integrations
Transfers/Routing
Trend Analysis
Two-Way Messaging
URL customization
Video Chat
Virtual Assistant
Visual Analysis
Voice Recognition
Website Monitoring
Workflow Management
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