Blitzz

Remote Video Service for Technicians

About

Makes it easier for on-site service technicians and equipment end users through an easy-to-use remote video service platform.

Features

Access Controls/Permissions

Agent Interface

Alerts/Notifications

Audit Trail

Billing

Case Management

Chatbot

Chat & Messaging

Claims Tracking

Collaboration Tools

Compliance Management

Content Creation

Contractor Features

Cross-Device Publishing

CTI (Computer Telephony Integration)

Customer Database

Dashboard

Diagnostic Tools

Document Storage

Drag & Drop

Electronic Claims Reporting

Eligibility Check

Facilities Scheduling

File Sharing

Forms Management

Image Scanning & Analysis

Inspection Failure Tracking

Inspection Management

Inventory Management

Management Document Management

Manufacturer Features

Mobile Access

Modeling and Simulation

Payment Processing

Preventative and Corrective Action Software

Preventive Maintenance

Problem Management

Production Planning Maintenance

Real-Time Data

Real-Time Notifications

Reminders

Remote Monitoring & Management

Repair Management

Reporting & Analytics

Reporting & Statistics

Report Templates

Response

Returns Management

Risk Assessment

Schedule Management

Self-Service Portal

Session Recording

Session Transfer

Shipping Management

Space Management

Supplier Management

Surveys & Feedback

Task Management

Unattended Access

Waiting List Management

Warranty Tracking

Workflow Management

Work Order Management

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