BoldDesk

Modern help desk software that simplifies customer service

About

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Features

Attachments/Screencasts
Automated Response
Customer/Contact Database
Customer Portal
Customization
Dashboards
Email to Case
Reporting
SLA Management
Ticket Collaboration
Ticket Creation User Experience
Ticket Response User Experience
User, Role, and Access Management
Workflow

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