CDR Call Reporting for Cisco

Cisco Unified CDR Analysis and Reporting Tool

About

Cisco CDR Reporting allows you to generate reports on all CDR calls on your CPU.

Answer log

Automatic call distribution

Caller ID

Call forwarding

Call logging

Call recording

Call routing

Call scripts

Call tracking

Call tracking conversions

Call transcription

Call volume

Contact management

CRM

CTI (computer telephony integration)

Dashboard

Inbound reporting

IVR

Keyword tracking

Lost call management

Mobile access

Outbound reporting

Reporting and analytics

Reports by extension

SIP trunking

Voicemail

VoIP

Waiting list management

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