ClientZen

Go beyond feedback analytics.

About

ClientZen automates feedback analysis and gives you accurate insights, instant responses with Mantra AI, and real-time tracking.

Features

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Anonymous Feedback
Automated Routing
Collaboration Tools
Communication Management
Complaint Tracking
CRM
Customer Experience Management
Customer History
Customizable Forms
Customizable Templates
Data Discovery
Data Import and Export
Data Visualization
Email Management
Feedback Management
Instant Messaging
Knowledge Base Management
Macros and Responses types
Mobile Survey
Multi-Channel Communication
Multiple Language Support
Natural Language Search
Opinion Surveys
Predictive Analytics
Query Builder
Real-Time Notifications
Reporting & Analytics
Segmentation
Self-Service Portal
Service Agreement Management
SMS Messaging
Storytelling
Trending Analysis
Visual Analytics
Workflow Management

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