ConSol CM/Complaint

Efficient control of complaints. Inspire customers with service.

About

The workflowgesteuerte Reklamations- und Beschwerdemanagement-Lösung CM/Complaint für effiziente Reklamationsbearbeitung und Auswertung

Alerts/Escalation

Assignment Management

Comment Management

Email Management

Instant Messaging

Interaction Tracking

Issue Auditing

Issue Tracking

Knowledge Base Management

Preventative and Corrective Action Software

Prioritization

Quality Assurance

Real-Time Updates

Recurring Issues

Reports and Statistics

Self-Service Portal

Support Ticket Management

Task Management

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