Coveo Relevance Cloud

Coveo Relevance Cloud designed to deliver relevance to every user at every digital touchpoint

About

Relevance platform to provide relevant contextual information for personalized interactions with customers, partners, customers, etc.

Features

Access Controls/Permissions

Activity Dashboard

Ad Hoc Reporting

Analytics

API

Artificial Intelligence & Machine Learning

Augmented Analytics

Autocomplete

Behavioral Targeting

Behavioral Tracking

Benchmarking

Campaign Segmentation

Catalog Management

Chatbot

Collaboration Tools

Content Management

Contextual Targeting

CRM

Customer Profiles

Data Aggregation

Data Classification

Data Connectors

Data Import & Export

Data Visualization

Discussions/Forums

Document Management

Email Management

Engagement Tracking

Experience Management

Faceted Search/Filtering

Feedback Management

Full-Text Search

Fuzzy Search

Indexing

Instant Messaging

Knowledge Base Management

KPIs

Multiple Data Sources

Multiple Language Support

Optical Character Recognition

Performance Measurement

Predictive Analytics

Process & Workflow Automation

Product Recommendations

Product Search

Profitability Analysis

Ratings & Feedback

Recommendations

Reporting & Analytics

Reverse Image Search

Rich Text Editor

Search/Filter

Self-Service Portal

Service Agreement Management

Speech Recognition

Strategic Planning

Text Analytics

Text Formatting

Third Party Integration

Third-Party Integrations

Trend/Problem Indicators

Web Analytics

Website Customization

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