DeepConverse

AI Chatbot for Customer Service Automation

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About

DeepConverse is a customer support automation platform that helps reduce your support burden by up to 80%.

Features

Alerts/Escalation

Automated routing

Autoresponders

Call Center Management

Canned responses

Chatbot

Chat logs and history

Chat & Messaging

Communication Management

CRM

Customer History

Customer segmentation

Customizable Fields

Customizable templates

Dashboard

Data visualization

Email Management

Engagement tracking

Feedback Management

File sharing

Instant messaging

Intelligence conversational

Intent recognition

Knowledge Base Management

Mobile Access

Multi-Channel Communication

Multiple language support

Negative Feedback Management

No-Code Development

Pre-configured Bot

Real-Time Notifications

Reports and analytics

Reports and statistics

Service Agreement Management

Speech recognition

Support Ticket Management

Survey & Poll Management

Surveys & Feedback

Third-Party Integrations

Transfers/Routing

Waiting List Management

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