DialedIn CCaaS

Cloud-Based Call Center Software That Improves Performance

About

DialedIn's predictive dialers, automated lead distribution, CRM (Customer Relationship Management) integration and outreach tools connect inside salespeople and leads.

Features

Activity Dashboard

Agent Interface

Automated Attendant

Automated Calling

Automatic Call Distribution

Call Center Management

Caller ID

Call Groups

Call Labeling

Call List Management

Call Logging

Call Recording

Call Routing

Call Scheduling

Call Scripts

Call Tracking

Call Transcription

Call Transfer

Campaign Management

Chatbot

Contact Management

CRM

CTI

Dashboard

Email Management

Email Management leads

Event Actions

File Transfer

FTC Compliance

Inbound Call Center

Interaction Tracking

IVR

Lead Capture

Mobile Access

Multi-Channel Communication

Outbound Call Center

PBX

Performance Management

Predictive Dialer

Real-Time Reporting

Recordings

Reporting & Analytics

Reporting & Statistics

Sales Pipeline Management

SIP Trunking

Virtual Call Center

Virtual Extensions

Voicemail

VoIP

Waiting List Management

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